For AOL version 9.0: you can ensure that valued e-mail is delivered to your Inbox by adding the sending address to your "People I Know" list.

1. Open the latest email from Shifts123.
2. Click the Add Address button (over on the right) to add that sender to your "People I Know" list.

Alternatively, you can simply send an e-mail to

Even if the e-mail you send doesn't get through (for whatever reason), the act of sending it does the job of putting the address into your "People I Know" list--and that's what counts.

If you're using an earlier version of AOL, you'll need to set your Mail Controls instead. Here's how:

1. Go to Keyword Mail Controls.
2. Select the screen name the e-letter is coming to.
3. Click Customize Mail Controls For This Screen Name.

 For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.

1. Click Next until the Save button shows up at the bottom.
2. Click Save.

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the domain of the "From" address (shifts123.com).

If you're using Hotmail, you can ensure that the e-letter is delivered to your Inbox by adding the "From" address to your Safe List. Here's how:

1. Log on and click the Mail tab to get into your mailbox.
2. Click Options (it's over at the top right, next to Help).
3. Click Junk e-Mail Protection.
4. Select Safe List.
5. In the space provided, enter the address
6. Click Add.
7. When you see the address you entered in the Safe List box, click OK.

Alternatively, you can add the "From" address to your Contacts list:

1. Open the most recent e-mail from the sender you want to whitelist.
2. Click the Save Address button. (It's over to the right in the line of options just above the e-mail.)
3. Click OK.

If you're using Google's gmail for e-mail, you can ensure that the Shifts123 Notification emails are delivered to your Inbox by either adding the sending address to your Contacts list or by marking any incorrectly filed e-mail as "Not Spam". Here's how:

1. Open the latest issue of the e-mail you want to whitelist.
2. Click the More Options link. It's on the title line of the e-mail, over on the right, next to the date. (If you see "Hide Options" instead, then you already have the extra options visible and can just skip this step.)
3. When the extra options are visible (just below the subject line), click the Add sender to contacts list link.

Even if the e-mail you send doesn't get through (for whatever reason), the act of sending it does the job of putting the address into your Contacts list--and that's what counts.

If one of your Shifts123 Notification emails has been filtered into the Spam folder, you can prevent that ever happening again:

1. Click on the Spam link to open your Spam folder.
2. Click on the wrongly filtered e-mail to open it.
3. Click the Not Spam button at the top of the e-mail (right next to "Delete Forever").

Add Shifts123's email "From" address, , to your Safe Senders list:

1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, enter
5. Click OK.

Add Shifts123's email "From" address, , to your Contacts list:

1. Open the email.
2. Left-click the sender icon, or right-click the sender's name.
3. Click "Add to Contacts."
4. Click "Save and Close."

You will need to add our "From" address, , to your Thunderbird Address Book and configure your Junk Mail Controls to whitelist your address book.

1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our "From" address, , into the email dialog box.
5. Click OK.

If you're using MSN version 9 for your e-mail, you can make sure the Shifts123 Notification emails are delivered to your Inbox by adding the sending address to your Safe List. Here's how:

1. Click on Settings: E-mail | Junk e-mail (it's at the bottom left of the screen, just above Calendar).
2. On the E-mail settings screen, click Junk E-Mail Guard.
3. Select Safe List.
4. In the space provided under "Add people to the safe list", enter the address
5. Click Add.

For older versions of MSN, you add our sending address to your Safe List like this:

1. Click on E-mail settings (it's at the bottom left of the screen, just above Calendar).
2. On the E-mail settings screen, click Junk Mail.
3. Select Safe List.
4. Click Add an item to this list.
5. When the Add To Safe List box appears, enter the address
6. Click Add.

If you're using Verizon for e-mail, you can ensure that the Shifts123 Notification emails are delivered to your Inbox by adding the "From" address to your Safe List. Here's how:

1. Go to your Verizon Inbox.
2. Click Options.
3. Select the Block Senders tab (near the top of the screen).
4. On the Block Senders screen, you'll see both a "Block Sender List" and a "Safe List". In the space where it says, "Enter e-mail address or sub domain to always accept even if the domain is blocked", enter the address

To ensure that Shifts123 Notification emails are delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:

1. Open your Yahoo mailbox.
2. Click Mail Options.
3. Click Filters.
4. Next, click Add Filter.
5. In the top row, labeled From header:, make sure contains is selected in the pull-down menu.
6. Click in the text box next to that pull-down menu, then enter the address
7. At the bottom, where it says Move the message to, select Inbox from the pull-down menu.
8. Click the Add Filter button again.